0:00 – Welcome to C TWO Connect 2025

1:50 – How C TWO Began: Solving a Real Problem
Eric recounts his early RPA journey in Norway, the excitement of fast automation, and the growing burden of manual operations.

2:59 – The Automation Paradox
More automation created more monitoring and fixing; broken automations stopped scaling.

4:22 – Realizing This Was Bigger Than RPA
The insight: the industry needed a true automation operating system, not a better scheduler.

4:56 – The First Breakthrough: Dynamic Orchestration
Early results from RPA Supervisor showed dramatic increases in capacity, resilience, and fully autonomous operations.

5:53 – The Automation Journey: More Value, More Complexity
As organizations add automations and new technologies, complexity multiplies—especially with AI maturing.

6:47 – Orchestration vs. Scheduling
Clarifying what real orchestration means, and why many vendors misuse the word.

7:30 – The London Underground Analogy (Part 1): How Automations Work Today
Static schedules, silos, reactive operations, bottlenecks, and failures.

9:01 – The London Underground Analogy (Part 2): What True Orchestration Looks Like
Adaptive capacity, intelligent rerouting, SLA-driven prioritization, automated recovery.

10:49 – What Makes C TWO’s Orchestration Unique
Item-level prioritization, intelligent load balancing, auto-fixing failures, and continuously maximizing throughput.

11:56 – Entering the Agentic Era
Automation is now multi-technology: RPA, APIs, humans-in-the-loop, agents, AI models—and orchestration must unify them.

12:43 – A New Universal, Agentic Orchestration Layer
C TWO evolves from an RPA tool into a full Agentic Management Platform supporting end-to-end automation across all tech.

13:16 – Why Agents Won’t Replace Everything
Most enterprise work remains rules-based; agents make more automation possible, not replace structured tasks.

14:02 – Strengthening Governance & Intelligence
Unified security, compliance, auditing, and operational insights across all technologies and agents.

16:15 – Introducing the C TWO Digital Twin 
A real-time, dynamic visualization of every process, every item, every outcome—finally making all automation visible.

18:39 – Why Visibility Matters in the Agentic Era
Understanding flow, value creation, SLAs, issues, trends, and how agents behave within your enterprise processes.

19:23 – A True Automation Operating System
Orchestrating all work—not just keeping things running, but keeping everything moving in the right direction.

19:54 – Expanding Your Automation Strategy
How customers can extend today’s C TWO capabilities into multi-tech, agentic, end-to-end enterprise automation.

20:20 –  “Mind the Gap”
Introducing the three gaps every organization must close: orchestration, governance, and intelligence.

22:01 – Governing the Agentic Future
How to control autonomous agents, ensure security, and manage risk across the entire automation estate.

23:00 – Launching the Agentic Management Platform
Paul unveils the platform’s three pillars: orchestration, governance, and intelligence.

24:03 – The Foundation: A Universal Automation Operating System
Orchestrating bots, humans, APIs, and agents across every technology—end to end.

25:03 – Orchestration: Run Everything
Manage + coordinate work across agents, bots, APIs, workflows, and humans. Dynamic prioritization. SLA‑driven routing. Automatic recovery.

28:27 – Case Studies: E.ON & Nestle
Utilization increases due to SLA-based orchestration

30:34 – Governance: Run It Right
Centrally coordinate work across agents, bots, APIs, workflows, and humans. Dynamic prioritization. SLA‑driven routing. Automatic recovery.

32:00 – Intelligence: Run It Smarter
See bottlenecks, delays, SLA risks, and throughput constraints. Understand exactly where work slows — and why. Predict issues before impact.