When IAG set out to scale and future-proof their automation program, they faced a familiar crossroads: extend a traditional BPM solution, or take a new approach. In this session, hear first-hand why Universal Agentic Orchestration proved a better fit than BPM — and how IAG is now running smarter, completely connected automations with a single point of entry designed to evolve with future innovations.
Key topics include:
- Why BPM fell short in supporting IAG’s need for scale, resilience, and adaptability in automation.
- How Universal Agentic Orchestration works in practice—not just as a theory, but as a proven enabler of smarter, more connected operations.
- What the future of automation looks like with Agentic AI—and how orchestration provides the essential “connective tissue” to make AI, bots, and people operate in concert
