Listen in as Robyn Singlehurst, C TWO Customer Success Manager & Product Expert, introduces three powerful new features—Optimization Agents, Labels, and Custom Fields—designed to help automation leaders maximize efficiency and control. Optimization Agents proactively identify opportunities to improve automation throughput, offering actionable suggestions to boost performance with minimal manual effort. Labels and Custom Fields bring greater clarity and governance by making it easy to tag, group, and document processes across platforms. These updates are all about enabling organizations to orchestrate smarter, respond faster, and scale automation with confidence.
00:00 Universal Orchestration
02:10 Process Intelligence
03:08 Governance & Compliance
05:08 C TWO Early Access Features
06:00 Optimization Agents
10:46 Labels
13:14 Custom Fields
16:48 Roadmap | New Product Features on the Horizon
