Most enterprises run more automation than they can coordinate. The next phase of maturity is won above the tools, in a control layer that spans every vendor and stays yours.
Gartner has put a marker down on where this goes next. Their view is that by 2029, ninety
percent of enterprises deploying AI agents across multiple platforms will run an abstracted
universal orchestrator as an interoperable control layer for agents, bots, and humans inside a business process.
We've put together a field guide to help automationists unpack the differences between vendor-led orchestration and Universal Orchestration. You'll learn about: