- Keep automations running and get alerted when a fix is needed.
C TWO automatically spots and self-heals over 90% of L0 & L1 support issues, dramatically improving resiliency and reliability. And if there’s an exception that needs the personal touch, an immediate alert is sent so action can be taken before things go awry. Always on, AI-enabled automated monitoring means you can confidently run processes 24/7 without the need for people monitoring bots round the clock.
No more worrying
- C TWO continuously monitors for both process and infrastructure incidents, and automatically takes action to either rectify the issue or alert your teams.
- Our advanced underperformance system takes care of everything; when a machine freezes, is offline or is running sessions for too long, our platform automatically restarts the machine, re-prioritizes and resumes your automations.
- If a problem persists, the C TWO platform will automatically raise an alert and ban the process from executing work, but on average 90% of routine failures are resolved automatically.
Full support
- C TWO integrates with all leading support tools to give a clear view across your RPA program.
- Notifications and auto ticket creation ensures support teams know exactly what’s happening, and when to act.
- For all exceptions and incidents, business teams can subscribe to notifications to make sure they stay on top of operations and can take corrective actions where needed.
Work continues, even during downtime
- C TWO supports planned downtimes and automatically reallocates work to an available resource without disrupting operations.
- Allows for server patching, external application upgrades, maintenance and updates.
- While your automations continue as normal, and your deadlines are met!
“With C TWO, processes always operate at 100% SLA adherence—giving our developers the confidence and time needed to continue scaling our automation program ”
IA Product Owner - NewDay
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