- Manage and coordinate work across agents, bots, APIs, workflows, and humans.
C TWO continuously directs work to the best available resource—API, bot, AI agent, or human—based on real-time conditions and SLAs.
With built-in resilience and a universal control layer, work recovers automatically, flows without interruption, and scales predictably—so you meet SLAs, reduce operational overhead, and grow automation without adding complexity.
Universal Orchestration Features that Keep Work Flowing
No more manual scheduling
Rigid schedules don’t survive dynamic workloads. C TWO automatically prioritises and runs work based on real-time events and SLAs, removing the need to build, manage, and constantly adjust fixed process schedules.
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Event-driven orchestration triggered by APIs, time, Power Automate, and human inputs
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Dynamic reprioritisation as volumes, conditions, or priorities change
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SLA-aware execution without manual intervention
Hit every deadline
Meeting business commitments shouldn’t mean over-buffering or under-utilising resources. C TWO continuously orchestrates work against SLA commitments so processes run on time—even as demand fluctuates.
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AI-driven SLA prioritisation across queues, processes, and resources
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Automatic reordering of work to protect critical deadlines
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Maximum bot utilisation without risking service quality
Eliminate manual monitoring & support
Manual monitoring doesn’t scale. C TWO continuously monitors processes and infrastructure, automatically detecting issues and taking corrective action before they impact operations.
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Automated detection of process and infrastructure failures
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Self-healing recovery: restarts, retries, and rerouting without downtime
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Intelligent escalation and execution bans when intervention is required
Testimonial
“With C TWO’s AI orchestration we can confidently step out of the weeds and trust work to get done on time. That has been a gamechanger for us ”
IA Development Manager - Newell Brands