The Efficiency Leader Award recognizes a COE that has achieved outstanding operational efficiency and transformation through intelligent orchestration, driving greater effectiveness, agility, and streamlined workflows.
The nominees are…
Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Massachusetts has achieved remarkable operational efficiency by transitioning from immediate triggers to a result-based SLA model, increasing capacity by 33% across their Blue Prism estate. This shift eliminated the need for additional licenses and empowered BCBSMA to achieve a higher overall business SLA. Their transformation has not only improved performance but also optimized resource utilization, driving significant efficiency gains across the organization.
BNL BNP Paribas
BNL BNP Paribas has achieved remarkable efficiency gains through a strategic and innovative approach to automation. With an impressive 97% license utilization, the team’s strategy focused on three core pillars: scaling RPA deployments to support business transformation, shifting from cost-cutting to aligning automation with business SLAs, and restructuring the team into dedicated “run” and “design” units. For Carlo Guzzone and his team, C TWO’s orchestration has been essential—not as a tool for cost reduction, but as a means to control costs and enhance operational efficiency. This approach has enabled BNL to deliver millions in annual value, with 30% directly attributed to C TWO’s capabilities, driving measurable impact and setting a new standard in intelligent automation for the organization.
E.ON
E.ON has revolutionized the efficiency of their automation program, going from monitoring 20-25 processes per FTE to overseeing more than 400 processes per FTE. This dramatic increase has freed up development resources, reduced the cost of automation, and allowed E.ON to achieve the cost efficiencies and results they originally envisioned. By streamlining monitoring and expanding automation, E.ON continues to drive operational excellence and deliver tangible business value.
Saudi Aramco
Saudi Aramco has unlocked significant cost savings by leveraging C TWO’s powerful orchestration capabilities. Their strategic use of automation tools has driven remarkable efficiency and value, reducing operational costs while maintaining high performance, making them a standout in terms of license optimization and productivity gains.
Good luck to all our nominees! Read about the other awards and nominees here.
