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Universal Orchestration for RPA, AI Agents & Workflows Orchestration: The Cure for Inefficient Automation

With rising costs and staffing shortages, every second counts. C TWO helps healthcare providers and payers optimize automation—reducing administrative burden, accelerating claims processing, and ensuring compliance.

Orchestrate Your RPA for Faster Claims, Fewer Errors, and Lower Costs

Universal Orchestration

Autonomously prioritize and execute automations to meet all business deadlines.

Automation resources are allocated dynamically, improving efficiency, capacity and reducing downtime. Item-level prioritization and execution ensures every individual work item is executed based on its SLA, priority, and business impact.

99%
SLA adherence
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Autonomous Operations

C TWO detects, diagnoses and resolves 90% of automation failures without human involvement.

Self-healing mechanisms resolve and manage issues around the clock. If intervention is needed, intelligent escalation routines ensure that business and technical issues are reported in real-time.

84%
manual effort reduction
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Process Intelligence

Real-time insights today, smarter automations tomorrow. 

AI agents continuously monitor and recommend optimizations for process efficiency, infrastructure, scaling, and resource allocation — ensuring automation performs at peak levels. Customizable dashboards display deeper insights, analytics and business intelligence for real-time trend analysis and data-rich decision support.

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Governance & Compliance

Ensure AI-driven automation is secure, compliant, and aligned with business policies.

Full compliance control, including audit trails, role-based access control, security integrations, and lifecycle management for automation assets. C TWO can support large-scale automation environments with cloud/on-prem flexibility, enterprise-grade security, and high availability to meet the needs of global enterprises.

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Customer wins

Medscheme

More stable robotic workforce drives service excellence

Medscheme, South Africa’s largest health risk management services provider, is successfully leveraging automation to help provide faster, higher quality service to the three million people they serve each year.

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185%
increase in claims processing
3-5x
scaling potential

“C TWO helped us reduce overhead by ensuring more digital workers did the work effectively — without hiring more people to monitor them”

Wayne Pole, RPA Manager & CoE Leader

SHOW NEXT Non-profit Healthcare Service Provider
Non-profit Healthcare Service Provider

Resiliency boosts efficiency and rebuilds trust across the business

Reveal Group, having supported other customers with similar issues, knew the C TWO platform would be the best solution—solving these challenges and more.

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99%
SLA adherence
6x
Increase in volume worked

“There’s been no news from the business, which is good news”

Healthcare Client Developer

SHOW NEXT Medscheme

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